|
|
?
I’m sorry to trouble you but… - , …
Excuse me but there seems to be a problem with… - , , , …
I’m sorry to have to say this, but… – , , …
Do you think you could help me with this, please? – ?
I wonder if you could help me – , …
I don’t think I explained myself very well. What I meant to say was… – , . , …
I’m afraid you didn’t understand what I was trying to say. – , , …
Actually, I didn’t want this one, I wanted… – , . …
I’d been waiting here for thirty minutes and no one’s attended to me – 30 , .
I’d like to make a complaint – .
I’d like to see the complaints book, please – , , .
I’d like to speak to the manager, please – .
I can’t tell you how sorry we are – , .
I’ll deal with it immediately – .
I’ll see what I can do – , .
I’m so sorry, but this will never happen again – , .
| : | /, |