Помните, я писал про апупею с PhotoAcute? Они таки ответили. Извиняются, говорят, что у них был maintenance. Видимо он же и помешал написать мне письмо, чтобы я подождал недельку. Как известно, maintenance — штука суровая, всех приковывают наручниками к батарее, отбирают даже мобильники и доступа к e-mail ни у кого нет.

Ну да ладно. Всё хорошо, у кого хороший конец.

Последний этап взаимодействия выглядит так:

Dear Alex,

Please accept my deepest apologies for such huge delay with our answer
- we were in process of maintenance and samples processing was stopped
all this time. Finally I got review results, your samples are good.
We only got some difficulties with f01700_F00040 set (17mm f/4.0) - it
have high motion blur. If it possible may we ask you to redo this set
and make 20 shots - we will try to select some images form it that are
suitable for profiling. 

Sadly I overlooked your other questions, please kindly accept my
apologies for this as well. Regarding loading of the 27 RAW images -
you are absolutely right, it is memory allocation issue. Currently we
have only 32-bit PhotoAcute and application is limited by 2GB on the
Windows system. You may try to use /3GB Windows boot option (see
http://msdn.microsoft.com/en-us/library/ms791558.aspx for details).

With upcoming PhotoAcute Studio 3 we are currently working on we are
expecting 64-bit version and some memory management improvements.

However I have to mention that I do not know processing that might
require such big number of source files - for super resolution there
are no visible improvements after 10 images.

Also please note that "Tile" option for preview uses lot of memory -
you may try to remove check box for it in order to significantly
decrease memory usage.

This "Tile" option is also related to your feature request - as far as
I understand «check all images/uncheck all images» button should be usable
only for preview needs, am I right here?

Sincerely,
--
Sergey Korolenko
PhotoAcute Support

> > Dear Sirs,
> > I've wrote more than week ago and still got no answer. I'm impressed by
> > your support style. Especialy because I see no reason for your silence —
> > sending my camera profiling data is hard to consider criminal or annoyance.
> > I'm ever not looking forward for your answer, and believe, my reviews
> > about your software and support will be objective.
> > Sincerely,
> > Alex Krylov

 

Будем верить в человечество и что следующий период техобслуживания не помешает нашему общению.