This blog was created because i needed a space to vent the reactions provoked by my job - technical support of certain software by e-mail. Sometimes people ask such questions that I really would like to say a couple of “very warm” words but I can’t! Yet it’s very difficult to keep it to myself.
Many of those things I also believe will be funny for technically literate people.
And I intend to include with the “sincere” reply the one that was actually sent. So perhaps this blog can also serve as a learning tool for myself and perhaps for someone else with the same problems! =))