Developed by the Crisis Prevention Institute (CPI), NVCI emphasizes a compassionate and empathetic approach to crisis intervention, focusing on understanding the underlying causes of behavior and utilizing verbal and nonverbal communication techniques to defuse potentially volatile situations.

The core principles of NVCI revolve around maintaining the safety and dignity of all individuals involved in a Non Violent Crisis Training crisis, including both the person in crisis and those providing assistance. By prioritizing empathy, respect, and understanding, NVCI seeks to build positive relationships and create a supportive environment conducive to resolving conflicts and addressing underlying issues.

One of the fundamental concepts of NVCI is the understanding that behavior is a form of communication. Rather than viewing challenging behaviors as intentional acts of defiance, NVCI encourages practitioners to interpret them as expressions of unmet needs, fear, or distress. By recognizing and addressing these underlying needs, individuals can often prevent crises from escalating and promote constructive resolutions.

NVCI training provides participants with a range of techniques and strategies for de-escalating crisis situations. These may include active listening, nonverbal communication, empathy building, and effective problem-solving. By employing these skills, individuals can establish rapport with the person in crisis, validate their feelings, and help them regain a sense of control and calm.

Central to NVCI is the concept of least restrictive intervention. This principle emphasizes the importance of using the least intrusive methods necessary to ensure safety and prevent harm. Whenever possible, NVCI encourages the use of verbal strategies and environmental modifications to manage behaviors, reserving physical interventions only as a last resort and when absolutely necessary to prevent imminent danger.

NVCI training also emphasizes the importance of self-regulation and self-care for practitioners. De-escalating crisis situations can be emotionally demanding, and it’s essential for individuals to maintain their composure and resilience in the face of challenging behaviors. Through mindfulness techniques, stress management strategies, and ongoing support, NVCI helps practitioners cultivate the emotional intelligence and resilience needed to effectively manage crises while safeguarding their own well-being.

In addition to crisis intervention skills, NVCI training addresses strategies for preventing crises from occurring in the first place. This may involve identifying triggers, implementing proactive interventions, and fostering a positive and supportive environment that minimizes the likelihood of escalation. By addressing underlying issues and promoting a culture of empathy and understanding, organizations can create safer and more inclusive environments for everyone.

Furthermore, NVCI training underscores the importance of collaboration and teamwork in crisis management. By working together with colleagues, caregivers, and other stakeholders, practitioners can leverage diverse perspectives and resources to effectively support individuals in crisis and prevent situations from escalating. Building strong communication channels and establishing clear roles and responsibilities are essential components of successful crisis intervention strategies.

Overall, Nonviolent Crisis Intervention training equips individuals with the skills, knowledge, and mindset needed to effectively manage crisis situations in a compassionate, respectful, and nonviolent manner. By prioritizing empathy, understanding, and collaboration, NVCI empowers practitioners to create safer environments, build positive relationships, and support individuals in crisis towards positive outcomes.