Hannah Kane: 2015 Year in Review, Part 3 |
Whew! After all that reflection, it’s time to turn towards 2016. Here are some goals I’d like to focus on in the next year, with regards to the MLN platform and related work.
Expand our reach. From Laura and Bobby’s research findings, it’s clear that to reach beyond our existing audience, we must use more inclusive language, talk less about ourselves and more about our community, and provide clearer pathways.
H1 Action Steps:
Resolve our branding challenges. This includes the larger issue of reducing the number of brands, but within the Teach site specifically, we need to highlight our credentials in the education space.
“Mozilla is written everywhere. Why would mozilla be involved in teaching?” “What are they trying to sell through me?”
– Research study participant
H1 Action Steps:
Provide better on-ramps. Our calls-to-action tend to be very heavy lifts (e.g. start a Club, join a Hive). Even our low-bar CTAs sound like a serious commitment (e.g. “Pledge to Teach”).
H1 Action Steps:
“Productize” the experience. We need to transform Teach.mozilla.org into something people use, rather than simply a destination for finding information.
H1 Action Steps:
Support our programs. We need to keep pace with the expansion and development plans of Clubs.
H1 Action Steps:
Continue to support tools. Our community depends on these tools, so we need to maintain them and find ways to innovate and better meet our community’s needs.
H1 Action Steps:
Sounds like a lot, right? It is! Can’t wait to get started.
http://hannahgrams.com/2015/12/23/2015-year-in-review-part-3/
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