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Never say no to customer


Понедельник, 08 Апреля 2013 г. 10:56 + в цитатник

The manager of a garden centre overhears one of his nurseryman talking to a customer. ‘No, we haven’t had any of that in ages,’ says the nurseryman. ‘And I don’t know when we’ll be getting any more.’

The customer leaves and the manager walks over to give him a telling off. ‘Never tell a customer we can’t get them something,’ he says. ‘Whatever they want we can always get it on order and deliver it. D’you understand?’

The nurseryman nods.

‘So what did he want?’ asks the manager.

‘Rain,’ replies the nurseryman.

английский язык в харькове, немецкий язык в харькове, французский язык в харькове


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