Kroger merged with the then fifth-largest retailing store, along with its subsidiaries Ralphs, QFC, Dillon’s and Smith’s aim’s to serve at various locations in the U.S. It operates 2,719 grocery stores under its various banners and divisions in 35 states and the District of Columbia. Kroger has to find the customer satisfaction level to stay a leader in the retail supermarket industry, either they could alter the products and implement new functionalities to enhance customer satisfaction. It takes only few minutes to visit the www.kroger.com/feedback(.https://krogarstoresfeedback.com/)The Kroger feedback survey allows the stores to improve their product quality, customer service help, store ambiance, cleanliness, staff friendliness.