Field support engineers and technicians provide on-site support for network connections and for detecting flaws related to hardware, networking, software, configuration, and inconsistent power supply. The engineers and technicians must support the installation tasks, including testing, documentation, and setup. Field support specialists also take part in meetings and come up with suggestions to improve the supporting services.

How Can Field Support Professionals Help?

Telecommunication service providers invest in technology because they expect to get the best returns on investment (ROIs). To do this, they ensure that routers, servers, and networks are working.

If any service provider wants to deliver reliable services round-the-clock in the competitive IT environment, it must continuously develop its technology to meet the ever-growing demand. Besides, complex technologies and networks need to get routine maintenance checkups. Read More...