PEN Entertainment is making great strides in expanding its sports betting service by seamlessly integrating ESPN Bet into popular media apps like ESPN and The Score and rebranding several retail sportsbooks.
In a recent second-quarter earnings call, PEN Entertainment CEO Jay Snowden announced plans to integrate the ESPN betting feature into the ESPN app and the North American ESPN Fantasy app. The integration is designed to allow users to track bets directly within the app and view personalized betting offers, enhancing the user experience by linking sports media and betting activities.
The integration will debut in Ontario along with score betting, and is expected to expand to the U.S. for ESPN betting in the coming quarters. Aaron LaBerge, PEN's chief technology officer cited by SBC Americas, highlighted the potential of the integration given ESPN's vast digital reach to 181 million users. The seamless app feature aims to transform ESPN's real user base into an active participant in sports betting without the friction of platform transformation.
Improve the Parlay environment
With the NFL season approaching, PENN is focused on bolstering its Farrellay betting options. According to Snowden, ESPN Bet will introduce innovative features to improve the Farrellay betting experience, which integrates extensive data feeds, the same game Farrellay, and player props to make users more attractive. These improvements will debut in time for the NFL season, with the goal of differentiating ESPN Bet from the competitive sports betting landscape.
In addition, PENN will launch ESPN Bet in New York just before the start of the college football season, with strategic product enhancements to make a strong first impression. Due to the state's high tax rates, the New York launch represents a cautious approach that emphasizes stronger market connectivity than product quality and aggressive promotions.
Addressing recent industry trends, such as the introduction of betting surcharges by DraftKings, Snowden said PEN would adopt an observational approach focused on improving product offerings rather than initiating major changes in pricing strategy. This cautious stance aligns with PEN's emphasis on user experience and market competitiveness.
Retail Sportsbook Rebranding
In a separate move to strengthen its brand tie-up with ESPN Bet, PENN announced rebranding of eight of its retail sportsbook locations scheduled to be completed by September 2024. These locations, including properties in Kansas, Louisiana, Massachusetts, Ohio, and Maryland, transform into ESPN Bet sportsbooks featuring premium viewing areas and dining options to enhance the sports fan experience.
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Each rebranded sportsbook is designed to act as a hub for sports betting and viewing, creating synergies between PEN's physical betting operations and digital betting operations. The rebranding represents an important step in PEN's strategy to integrate more closely with the ESPN Bet brand, although it is subject to regulatory approval.