Pierros Papadeas: KPI Dashboard on reps.mozilla.org

Пятница, 24 Апреля 2015 г. 13:41 + в цитатник

Mozilla Reps as a program is full of activities. Reps around the world, do extraordinary things everyday, promoting Mozilla’s mission and getting new contributors on board.

Moving forward, trying to identify how those activities align with top-tier initiatives, Mozilla Reps program wanted a way to visualize some Key Progress Indicators around the program.

We (the Participation Infrastructure team) sat down with the programmatic owners of Reps (Nuke & Rosana) and identified what numbers and metrics we would like to expose in a much more digestible way, so we can assess the progress of the program on many levels.

We identified 3 different KPIs:

Number of Reps (and growth rates)
Number of Events (and growth rates)
Number of Reports (and growth rates)

… and also 3 different filters you can apply on those numbers:

Country
Functional Area (of Mozilla)
Initiative (associated with Rep, Event or Report)

You can find the spec for this initial iteration here.

We decided to have the filters as drop-downs, applied on the whole page (in combination or one-by-one). Then for each KPI group we would have a time graph for the past 6 weeks (fixed for now) with a HUD of basic numbers and growth rates.

Technology-wise, we tied the coding of this new dashboard to the delivery of a proper API for the Reps Portal (more info on that soon). The new API enabled us to easily create custom endpoints to calculate the numbers needed for our Reps KPI graphs (based on the existing Conversion Points). Nemo and Tasos did a fantastic work to deliver the new API and the custom endpoints, while making sure that this is not heavy on our DB.

Nikos then worked on the front-end using D3.js as the visualization library to create the graphs dynamically (each time you access the page or you filter using Country, Area or Initiative).

The overall result is smooth and easily helps you assess progress of various Areas and Initiatives on specific Countries, for Reps, Events and Reports.