Google, Microsoft, and Apple have it. So do open source organizations like MongoDB, Red Hat, and SUSE. What do all these companies provide? A customer portal that enables anyone to create an identity with the company. To date, Percona hasn’t had a customer portal with a free user account   but that’s about to change. [&]

https://www.percona.com/blog/2020/09/16/percona-customer-portal-and-your-new-free-user-account/